- What is my relationship as a customer with Secret Escapes once I’ve booked?
- Where do you get your star ratings?
- What can I do if I am not happy with the flight times I have been given?
- My vacation includes flights - when do I get my exact flight times?
- Do I need to book travel insurance?
- What if I have a complaint while I’m on my trip?
- What if my booking is changed or canceled?
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